Return & Refund
Return Period
You have 14 days after receipt to return your order. The return package must be sent back to us within this period.
Return Conditions
-
The item must be returned in original condition (undamaged and clean).
-
Make sure the products are well packaged to prevent transport damage.
-
Vases or fragile items must not show signs of use.
Refund Options
-
Gift Voucher (with free return label):
-
Receive a free return label and we will credit the amount in the form of an AZIN gift voucher.
-
Processing: within 2-3 business days after receipt of your return.
-
-
Refund via original payment method:
-
You will receive the amount back via the payment method you used to order.
-
Return costs are the responsibility of the customer. You can purchase your return label through our return portal.
-
Processing: usually 5-10 business days after processing your return shipment.
-






